We are pleased to offer FREE Standard shipping on orders over $49.
Processing Time
- We accept orders online, 24 hours a day, 7 days a week. and always working to ship your order as quickly as possible.
- Orders will start shipping within 1-3 business days.
Shipping Time
- 2-3 Business Days (Monday to Friday)
- Shipping time will vary depending on where you live.
- Delivery time includes processing time and shipping time.
Shipping Method
- Orders in U.S. will be shipped via UPS
- Orders in U.S. will be shipped via UPS
Order Tracking
- Option 1: You will receive a shipping confirmation email with tracking details when the order ships.
- Option 2: If you want to track your order please visit the following link: https://www.rouom.com/pages/track-your-order
The shipping costs for customers to return to the warehouse are borne by the customer themselves.
We will be in contact with you to address and resolve the issue as quickly as possible.
Refund Details:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at service@rouom.com.
Joe Doe –
Awesome!
Joe Doe –
Excellent.